Our website attaches great importance to the protection of intellectual property rights and is committed to complying with relevant laws and regulations. The following is our Intellectual Property Policy, which is designed to ensure that the operation of our web store complies with the requirements of intellectual property protection:

1. Respect for Intellectual Property
We respect the intellectual property rights of others, including but not limited to copyrights, trademarks, patents, and trade secrets. We are committed to operating in a manner that does not intentionally infringe upon the intellectual property rights of others.

2. Intellectual Property Rights Complaint Procedure
If you believe that any content on our online store infringes on your intellectual property rights, please follow the procedure below to submit a complaint:

  • Write your identity and contact information, including name, address, telephone number, and e-mail address.
  • Provide a detailed description of the allegedly infringing content, including a description of the infringing work and its location on our online store.
  • Provide sufficient evidence to support your claim, such as proof of copyright, certificate of trademark registration, etc.
  • Declare in your complaint that you warrant that the information provided is accurate and that you are the rightful owner of the said intellectual property or its authorized representative.

You may submit your complaint to our IPR agent by email or post. Upon receipt of the complaint, we will investigate and take appropriate measures to resolve the infringement.

3.Dealing with pirated and infringing goods
We take a number of measures to prevent the presence of pirated and infringing goods on our online store. These measures include but are not limited to

  • Review of Product Listings: We review product listings to prohibit the sale of pirated or infringing products.
  • Partner Requirements: We require suppliers and partners to ensure that the goods and content they provide do not infringe on the intellectual property rights of others.
  • Complaint Handling: Once we receive a complaint about intellectual property rights, we will handle it promptly and take appropriate measures as necessary, including removing the allegedly infringing content or merchandise.

4. IP Education and Awareness Raising
We will continue to strengthen IP education and raise awareness of IP among our employees and partners. Through training and communication, we are committed to ensuring that they understand the importance of intellectual property rights and comply with relevant policies, laws, and regulations.

For further information on our IPR policy or more information, please contact our Customer Service team or refer to the relevant policy documents available in stores.