Track Order

We offer order tracking to keep you informed of the shipping status and location of your order. By tracking your order, you can stay on top of your package, ensure it arrives on time, and stay informed of any delays or issues that may occur.

1. How to track your order
After your order has been processed and delivered to the logistics partner, we will provide you with a unique tracking number (or tracking link). You can use this tracking number to check the real-time status of your order on the logistics partner's website at

2. Tracking Order Information
With the order tracking service, you can get the following information:

  • Shipping Status: You can know the current shipping status of the parcel, such as shipped, in transit, dispatched, etc.
  • Transportation History: You can view the transportation history of the parcel after shipment, including transfer stations, delivery stations, etc.

3. Notes on Tracking Orders
Please note the following considerations regarding tracking orders:

  • SHIPPING DELAYS: Although we make every effort to ensure that orders arrive on time, there may be shipping delays under certain circumstances. This may be due to weather, traffic jams, customs inspections, or other unforeseen factors.
  • Update Delays: The speed at which tracking order information is updated depends on the systems of our logistics partners. Sometimes it may take some time for the latest shipment status to be updated. Please be patient and check your order tracking information regularly.
  • Partial Order Tracking: For orders containing multiple items, tracking numbers may only be available for some of the items. This depends on the shipping method of the items and the requirements of the logistics partner.

4. Order Tracking Support
If you encounter any problems or have any questions while using the order tracking service, please feel free to contact our customer service team. Our team will be happy to assist you and try their best to answer your questions.

Please note that the above order tracking policy is an example for reference only and specific online store order tracking policies may vary from merchant to merchant. Please be sure to read and understand the specific tracking policy and terms and conditions provided by the merchant before purchasing an item.

For further information on our online store's tracking policies or more information, please contact our customer service team.